Brisbane Property Maintenance - Request Form

NAME*

DATE*

PROPERTY ADDRESS*

Street Address Address Line 2 City State Postal Country

Mobile*

Phone*

Email*

TYPE OF REPAIR OR MAINTENANCE

I/We have referred to the Trouble Shooting Guide in the Tenant Pack and have tried to resolve issue if safe and practical to do so.
URGENT – Emergency! If the Property or Person is in danger of damage or injury, call 000. PLEASE PHONE OUR AGENCY IMMEDIATELY – ARRIVE – (07) 3347 3737
NOT URGENT – ie Not an emergency. NB: Please be aware our Agency is to refer to the Landlord for instructions regarding the item/s and will advise the Tenant of the outcome ASAP.

DESCRIPTION AND DETAILS OF REPAIR OR MAINTENANCE Please be as specific as possible and attach photos or extra page if required.

Hot Water

Gas
Electric

Stove

Gas
Electric

Oven

Gas
Electric

RESIDENT INSTRUCTION FOR TRADESPERSON TO ENTER AND ACTION OR QUOTE ON REPAIR OR MAINTENANCE

Dog/s are kept on the premises. Resident/s agree to restrain or remove for access.
Approval to enter via Agency key with Tradesperson to advise Resident of the day of entry
Resident/s to be present. Tradesperson is to call Resident to arrange time. * Please be aware that if the Resident arranges a time with the Contractor but is not home as arranged, the Resident may be responsible for the call out fee charged. Please ensure a nominated person is at home to allow access.

The following repair items require attention*

Please note: If the repairs needed are for an appliance, please advise whether it is gas or electric and provide the make and model number. This will speed up the process of organising the repair.

I hereby authorise Arrive, its employees and contractors to use the keys to the above property held by Arrive to gain access to, investigate and if applicable, carry out the repairs at the above property, without the need for further notice to me.
I do not authorise Arrive, its employees or contractors to use the keys to the above property held by Arrive and undertake to personally provide access to the property at a time to be advised by Arrive contractors. I freely acknowledge that if I make such arrangements and then fail to provide access to the property, I will be personally liable for any charges made by Arrive contractors for travelling to and from the property.

I acknowledge that my contact information may be provided to either contractors engaged by Arrive or the owner of the property to facilitate contact in order to carry out the repairs.

Maintenance Request

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