Can I Charge My Tenant For Water?

By Arrive
Monday, 10 September 2018

Are you able to pass on the full cost of water consumption to your tenant?

The simplest way is to have a qualified plumber attend the property to inspect and issue a Water Efficiency Certificate. The Master Plumbers Association of QLD has developed a specific Water Efficiency Certificate QLD and it’s the responsibility of the Landlord or Real Estate Agent to contact a plumber, requesting a water compliance certificate QLD to be issued for the rental property.

What are the minimum requirements for water charging?

Landlords can pass on the full water consumption charges, including bulk water delivery, providing the following criteria are met:

  • the rental property is individually metered,
  • the rental property is certified, water efficient; and
  • the tenancy agreement states that the tenant must pay the water consumption costs.

What does a Water Compliance Certificate QLD cover?

The Queensland Residential Tenancies and Rooming Accommodation Regulations 2000, state that the following key conditions are required to attain a Water Efficiency Certificate, QLD:

  • The rental premises must be individually metered or bulk water be delivered by a vehicle.
  • All internal cold water taps, except those serving a bath, are to deliver a maximum of 9 litres of water, per minute.
  • Shower heads are to have a maximum flow rate of 9 litres per minute.
  • Toilets are to be dual flush, with the maximum flush volume of the full flush to be 6.5 litres, and the maximum for the half flush being 3.5 litres and a maximum average flush volume of 4 litres (based on the average of 1 full flush and 4 half flushes).

Important note for water charges for tenants in QLD

As the Landlord, you will still receive the water bill and pay the full amount then provide your tenants with a copy of any water bills or evidence of water consumption to verify the amount to be charged. Tenants will not be billed directly by water supply authorities.

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Note: Tenants have one month to pay the agreed amount for water consumption after the lessor provides evidence of the costs to the tenant. The lessor/agent can not require the tenant to pay more than the billable amount, or charge tenants late fees.

To obtain a Water compliance Certificate for your property, please email

For a small investment of $88 (plus parts if required), your property could become water compliant, allowing you to oncharge water to your Tenant.

Karen Herbert

Article by Karen Herbert

Karen is a leading authority in leasing and managing property in Brisbane. A successful entrepreneur, she previously operated her own specialist Property Management company that went on to became one of the most prominent in Brisbane. After 20 years in the industry, Karen recognised the need to s...Read more

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